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Clients and Experience

Our mission is to empower businesses by fostering deep and enduring connections with their buyers and customers. Through empathetic listening and understanding, we transform insights into impactful strategies, enabling businesses to not only win customers but to cultivate passionate, long-term advocates. We are committed to navigating the complexities of the omni-channel world and simplifying the journey to customer-centric success for organisations of all shapes and sizes.


For more than 20 years, our founder has had one mission: To deliver customer centric ideas that ultimately deliver value back to businesses and more importantly the customer. Working in partnership with global organisations and best in class agencies to bring together CX, BX, service design, sales enablement, behaviour economics and marketing.

Image by Jamie Street

¨I had the pleasure to coordinate a regional project alongside Barbara and it was truly inspiring to see the passion, energy, involvement and dedication she put into it. Her creativeness, coordination and problem solving capabilities, made her one of the most valuable pillars for the success of the project. I have to thank Barbara for her effectiveness and accountability.¨


Daniel Pinheiro

Digital Center of Excellence Director, EURAM


"Barbara is a very dedicated and passionate account leader with exceptional creative flair and understanding for the brands and consumers for which she is working with. She is able to communicate effectively in all situations and makes the clients feel listened to and understood. I would have no hesitations in highly recommending Barbara."


Gemma Barnett - Mondelez

Now Brand Director, The Coca-Cola Company

Cat in Basket

"I worked with Barbara Stewart on an international campaign. She managed a very complex project spanning across more than 30 countries with an extremely high level of professional and personal competence. Barbara is extremely professional, organized and a fantastic communicator with a pragmatic get it done attitude. I can highly recommend her. "


Nico Wohlschlegel - Director of Marketing MSD Animal Health Germany, Austria & Switzerland


Retained by B2B Marketing as Customer Experience specialists. Providing training to the wider B2B community. As well as leading the CX hive within Propolis, delivering thought leadership and application to a community of Marketing Leaders.

Partnership developing education services on Customer Experience for their community of global brands.

Mentor and advisor of the Because Accelerator, which is designed to help entrepreneurs take their innovative products to the next level

Part of the Growth Mentor programme, providing consultation and mentorship to Start Up and Scale up founders all over the globe. 

Part of the Jolt faculty, teaching business classes to the Jolt network of campuses around the world.

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