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Our Fees & Packages

Big thinking, cost-effective pricing

We pride ourselves on being flexible and tailoring our services to your needs. We build the team around your budget and requirements. We have solutions to fit all budget, no matter how big or small. You can purchase individual service items, sprints or packages. Working to a fixed cost, based on the output. Each of our services is designed with the utmost flexibility to provide effective solutions for businesses of all sizes.

Here's a snapshot of what we can do for you:

Customer Experience (CX) Design Workshops:

Our workshops are custom-designed to address the specific needs of your business and to educate your team on innovative customer and buyer experience strategies.

 

Buyer Experience (BX) Consultation:

Our experts help you understand your buyers, their motivations, and behaviours to create effective strategies that align with your business goals.

 

Sales Enablement Programmes:

We help to equip your sales teams with the necessary tools and training to effectively communicate your organisation´s value proposition and enhance customer relationships.

CX and BX Transformation Packages:

We provide comprehensive transformation packages, which include an analysis of your current CX and BX, identifying gaps, and creating an actionable roadmap to improve your customers' and buyers' experiences.

Monthly Retainer Packages:

With our retainer packages, you can have ongoing access to our team of CX and BX experts. We provide continual support, guidance, and strategy adjustments as needed to ensure your business stays ahead of the curve.

One-on-One Consulting:

For more personalised attention, we offer one-on-one consulting to delve deep into your business's specific challenges and objectives.

Example packages

Basic

Audit of now state (data, personas, segmentation, competitor, experience, comms)

Journey Mapping for personas

Gap analysis

Priority backlog of imperatives

Improvement strategies and action plan

Indicative cost

15,000 - 40,000

Standard

Everything in the Basic package plus

Creation of new personas/segmentation


Creation of new top-line CRM strategy 


Staff development plan


Creation of value measure framework

Indicative cost

50,000 - 80,000

Premium

Everything in Basic & Standard packages
 

Creative implementation of new CX /CRM strategy (fidelity TBD)


6 x monthly report analysis (based on value framework)


Ongoing optimisation strategy

Indicative cost

100,000 +

Custom Packages & Workshops

We understand that one size does not fit all, we can find a solution to fit all budgets. To discuss your needs, get in touch with us today.

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