Who we are.

We are a consultancy that goes back to the fundamentals to solve marketing problems. We understand that the customer is at the heart of the answer, not channel, AI, or the next big thing. Of course they may all be a part of the answer but the customer will always be at the heart.

Our client promises

01.

Common sense - the best ideas are the simplest.

02.

A collaborative team built of subject matter experts focused on your problem.

03.

Straight talking - no jargon, no complex pricing structures, no big overheads.

04.

Bespoke service - we listen and collaborate to deliver the right solution for you.

05.

Unconditional commitment to great customer service.

06.

High accountability. We deliver what we say we will, when we say we will.

Our partners.

Having worked around the world, we’ve had the fortune to work and collaborate with some of the most talented and creative people you could hope to meet. They are our partners in crime when a project requires a complementary team of experts to deliver different elements of a project. They are all seasoned experts in their fields, they are just as passionate as us about your customers and they are focused on delivering excellence. Plus they are a lovely bunch of people you would want to share a beer or two with. 

How we work.

We know the best talent isn’t housed in one agency and if they were, the company’s rate card would be very expensive. 

We want to ensure we can offer the best solutions without compromise.

With this in mind we have a network of global partners that we are able to bring together to deliver your project. 

You get true subject matter experts across every channel.

But you only pay for the people you need, when you need them. 

We build out our project teams with you in mind.

We ensure you have access to your full team but you have one point of contact reporting to you to make your life a little easier.

We are 100% committed and accountable to achieving your goals throughout the life of the project.

We want to be a little different.

We are obsessed with your customers and believe your business answers lies with them.

We are radically objective with no hidden agenda. 

We know, you know more about your business, than we could ever do, so we listen a lot and make no assumptions.

We create bespoke squads around your specific needs, no off the shelf teams.

We take full responsibility for your targets and bring our subject matter expert partners together to tackle the brief. Meaning you get a dream team every time.

We know it’s your reputation on the line, so we ensure we always follow through on our word. 

We commit, we deliver, and we care. 

Our founder’s

story.

My love affair with advertising started when I was 13 years old. My friends wanted to be pop stars, famous footballers or millionaires. Me, well, I dreamed of creating the next Levis, Guinness or Absolut Vodka campaign. 

 

I was very lucky to grow up in the 90’s when advertising and marketing was single minded, customer centric and was at the heart of cultural relevance. Levis created no1 chart songs time and time again. As a kid you were constantly worried on the school playground in case you become a victim of ‘you’d been tango’d’. We used to look forward to ad breaks and had TV shows just to showcase and celebrate the latest ads. 

 

For the last 17+ years, I’ve been obsessed with my clients’ customers and how to deliver value back to both brand and customers. I believe really getting to know your customer is key for long term business success. 

 

  • I’ve helped a coffee machine go from number 4 to number 1 (based on sales volume)

  • Increased a retailer's sales by 24% 

  • Delivered 300% increase in click through rate for an online retailer 

  • Increased sales by 27% for stationery company

  • Repositioned a telco for IOT.

I have worked across most sectors, including FMCG, travel, financial services, healthcare, real estate, software & tech, public sector, retail & telco business of all shapes and sizes.

Working and living across the UK, Europe and Australia. I have extensive experience working on truly global projects, managing up to 30 countries in a single project.

Book a 30 - 60 minute free consultation

© 2020 by Hiya Marketing.

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email: hello@hiya.marketing / phone: +442071936962 / London, Barcelona & beyond