The Fintech 250: The Top Fintech Companies Of 2020
CB Insights has unveiled the third annual Fintech 250 — a list of 250 of the top private fintech companies using technology to transform...
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Barbara Stewart
- Nov 2, 2020
- 9 min
Implementing agile in pharma
The big question is, with its regulatory constraints and its unwieldy organisational structure, can pharma marketing be agile?
Barbara Stewart
- Oct 28, 2020
- 7 min
Improving Public Sector Customer Experience (CX)
Creating excellent CX in public sector organisations is achievable using many of the lessons learned in private sector CX.
Barbara Stewart
- Sep 28, 2020
- 6 min
How technology is reshaping the Property Sector
Real estate trends such as artificial intelligence, robotics, 3D printing and synthetic biology will have a massive impact on the industry.
Barbara Stewart
- Sep 21, 2020
- 6 min
Disrupting the customer experience in Financial Services
Now more than ever, it is critical for Financial Services to embrace a true CX focus and drive innovation in their customer experience.
Barbara Stewart
- Sep 20, 2020
- 5 min
How the property industry can benefit from Customer Experience (CX)
Prioritising the customer experience (CX) can be a key differentiator to success in the Property Sector.
Barbara Stewart
- Sep 1, 2020
- 5 min
Healthcare innovation - CX innovation in pharma.
We are in the new era for pharma, one that requires a focus on customer centricity, innovation and a deeper engagement with all customers.
Barbara Stewart
- Aug 16, 2020
- 6 min
Healthcare CX - a strategic priority for Pharma
Paying more attention to the customer experience, Pharma companies can not only increase satisfaction but also boost sales and market share.
Barbara Stewart
- Aug 12, 2020
- 6 min
How CX can help the insurance industry survive in 2020 and beyond.
We’ll explore the different ways that insurance companies can ensure their customers have a seamless, efficient & unforgettable experience.
Barbara Stewart
- Jul 7, 2020
- 2 min
Defending retail against the impact of Covid-19
There are challenging times ahead to say the least, but there are also great opportunities for businesses to evolve at speed.